EECS IT Knowledge Base
This section contains support documents for various issues you may encounter while using department resources.
If you can't find the answers you're looking for here, please contact EECS IT Support directly.
FAQs
Accounts
- If I go on co-op or am not enrolled in classes for a semester, will my EECS email address expire?
No, EECS email addresses are valid until graduation. See the page on Email for more information.
Files / Home Area
- What are the limits on disk usage?
Currently the EECS department provides up to 2Gb of file storage to users. See the page on Disk Quotas for more information. - How do I access a USB drive in Linux?
FAT and FAT32 formatted drives should work without any special steps in the Gnome environment on the EECS Linux Desktops. Linux does not support NTFS or Mac formatted USB drives. - How can I encrypt my files?
Please see our Guide to File Encryption.
Remote Access Issues
- How do I remotely access the departmental computers?
See the Remote Access help page. - How do I forward X11 application windows to my computer?
The Remote Access page also contains information on X11 forwarding.
Environment Settings
- How do I change my Linux Window Manager?
The Dotfiles documentation contains information on how to change your Linux Window Manager. - When I type the name of my program, I get a "command not found" error; why?
In Linux, the current directory is not searched by default for executable programs. Why is it bad to put '.' in my path?
Error Messages
- I can't start FireFox, help?
If you get an error about your profile already being in use, please see Firefox Known Issues.
Web Topics
- Personal web pages - Basic setup of individual user webpages.
- Special web.eecs.utk.edu namespaces (top-level directories):
- /courses: The general structure of course web pages set up by EECS IT Support.
- /events: A space for hosting event-related pages (e.g., http://web.eecs.utk.edu/events/tmw10/)
Note: Event announcements can also be submitted to the web team for posting to the main website. - /programs: Web pages for departmental programs can be hosted here (e.g., http://web.eecs.utk.edu/programs/stars/)
- /research: Web pages or websites for research groups can be hosted/linked from here.
- Contact EECS IT Support to have your page linked to one of those name spaces.
- Protecting web pages - Setting up HTTP authentication
Linux Topics
- Linux quick reference
- Basic Linux commands - eight basic, frequently-used Linux commands
- Compression and archival - compressing and archiving files/directories
- Disk quotas - current quota limits, checking disk usage, reducing disk usage
- Dotfiles - viewing dotfiles, list of common dotfiles, editing dotfiles, frequent tasks and problems, restoring dotfiles
- Passwords - changing your EECS password, choosing a strong password, how often to change your password, general password tips, if you forget your password
- File permissions - changing the access permissions for files
- Process-related commands - process listing, signals, termination, foreground/background processes
- Programs - email clients, text editors, compilers
- Searching - commands for searching the file system
- Access control lists (ACLs)
- Remote access
Windows Topics
Software-Specific Topics
- Altium Designer
- MATLAB
- Plexim PLECS
- Synopsys Saber
- Software recommended for personal computers
- Software available/accessible to EECS students
- Firefox known issues
Instructor / TA Topics
- Registering for access to a TA/class account
- Accessing a TA/class account
- Submit scripts
- Class mailing lists
- Submitting a course website
Miscellaneous Topics
- Printing
- EECS computing clusters
- Using CUDA on EECS systems
- Microsoft DreamSpark (previously MSDN Academic Alliance)
- Reading EECS Department RSS feeds
- Guide to file encryption
Please note that information contained in the Knowledge Base is for informational purposes only. If you encounter information that is out of date or seemingly incorrect in any way, please contact EECS IT Support to let us know.