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Activating Microsoft Office

Microsoft Office and Microsoft Windows both require yearly activation. For computers on campus this activation usually goes unnoticed. If the computer is off campus for extended periods of time it may deactivate Office since it can not connect to OIT’s  license server.  To reactivate Office the computer can be brought  to the IT Staff office located in Min Kao room 423 or by following the directions below.

 

Connecting to UT’s Network

Due to license restrictions OIT’s license servers for Office are not accessible from outside of UT’s network so the computer will need to be connected to OIT’s virtual private network (VPN).

The instructions below are taken from OIT’s instructions on setting up and accessing the VPN. Please refer to them for clarification.

  1. Navigate Internet Explorer to https://access.utk.edu.
  2. Log in with your UT NetID and Password.
  3. Under Client Application Sessions, click Start next to Network Connect.
  4. If prompted to Run the Java Application, click Do not show this again for apps from the publisher and location above, then click Run.
  5. If prompted to download, install, and/or execute software from the following server, click Always to grant access to the Network Connect client
  6. Once connected, the Network Connect icon should appear in the task tray. You can right-click this icon to display options.

You you are now connected to OIT’s VPN. If you need to connect again  you can launch the client without going through the access.utk.edu site by clicking on the Network Connect icon from you Start Menu

Activating Office

Now that you are connected to the VPN, Office will be able to contact the license server. Office should automatically activate when opened.

  1. To check if office is activated open Microsoft Word.
  2. Click File then Help.
  3. If Office  says “Product Activated” as shown below then you are done.

Office_Active

 

4.  If Office did not activate then it will need to be forced to activate from the Windows  command prompt.

Activating Office from the Command Prompt

These steps will only need to be followed if Office did not automatically activate in the previous steps.

  1. Start the Windows command prompt  by pressing Windows LogoR keys together.
  2. The Run window will popup. In the text box type cmd and click OK.

Command_prompt_start

 

 

 

 

 

 

 

3.  The Command Prompt will popup. You will then need to enter one of the following commands depending on the version of Office that is installed on your computer.

Office 2010

32-bit installations, use

cscript "c:\Program Files\Microsoft Office\Office14\OSPP.VBS" /act

64-bit installations, use

cscript "c:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS" /act

Office 2013

32-bit installations, use

cscript "c:\Program Files\Microsoft Office\Office15\OSPP.VBS" /act

64-bit installations, use

cscript "c:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /act

 

You can check to see if office has been activated by following the previous steps. If you have any questions please  fill out an  IT help request form or send us an email to ithelp@eecs.utk.edu.

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