If you don't find a solution to your problem in our Knowledge Base, contact us directly:
The EECS IT Staff has moved to a new product for EECS web mail, Roundcube. It has a more modern look and feel, as well as better interfaces with EECS email systems, and gives access to post-procmail, server-side mail rules for vacation replies and other things. If you used our older Squirrelmail, then please give the new one a try, and let us know if you have any problems with it.
The EECS IT Staff will be updating system software on departmental Linux servers beginning at 5:00 PM each day, Tuesday March 26 through Thursday March 28, 2013. These updates are required to improve system security and stability and will involve rebooting all affected servers. You can expect short outages for almost all EECS IT services during the upgrade period. If you experience any problems during that time, please wait a few minutes and try again. We will send an announcement after the upgrades are complete.
Remote Desktop Requires VPN - March 1, 2013
Beginning on March 1, the University will be requiring the use of UT's Virtual Private Network (VPN) to connect to Windows computers via remote desktop when accessing them from off-campus. This means you will need to log into https://access.utk.edu and start a "Network Connect" session before you can get a remote desktop connection to any UTK Windows system, including any EECS computers to which you currently have access.
Again, this will only be required for connections from off-campus.
The EECS IT Staff cannot circumvent this requirement as it is implemented network-wide.
Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System